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nugget86
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Blank Screen

I am having trouble viewing live and recorded TV. It is just showing up with a blank screen and no sound. I can view home page, tv guide etc all perfectly fine just not able to watch tv. Any advice? 

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Superuser
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Re: Blank Screen

If you are using HDMI, & you are seeing all the menu pages, including the channel mini-guide, but no pictures then the usual cause is the HDCP handshake with the TV. This is a copy prevention measure that ensures the equipment connected is a viewing device & not a recording device, but it is not infallible. Try another HDMI lead, the normal re-boots etc. Also try changing to another HDMI socket if the TV has one.

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Cable customer since 1993. Services: FH TV, Sky Sports & Movies (2xV+), Talk Unlim Telco, VIVID 100, Virgin PAYG Mobile


 

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