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Mike9189
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Black screen on tv

Hi , turned on my TiVo box this morning and the menu came up fine but there is no actual television channel playing it's just a black screen. Even when you turn it over the bar comes up and says what channel and what's on but no pictures. Have tried restarting but does nothing. Any ideas?

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Re: Black screen on tv

Hello Mike9189,

 

Welcome to the community Smiley Happy

 

I have located your account and I can see a technician has been booked for this so please let me know if you need any further help after your visit.

 

Take care

Rose
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Mike9189
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Re: Black screen on tv

Hi Rose,
all sorted now , box was replaced .

Thanks for your help
Mike
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Re: Black screen on tv

Hi Mike,

 

Thanks for letting me know and it's great to hear it's working again!

 

Any problems just let me know.

 

All the best

Rose
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