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NickB57
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BT Sport HD unwatchable

BT Sport HD 1 and 2 got progressively worse over past few days, pixelating and now unwatchable. BT Sport Euro and ESPN both fine. We have TiVo and VBox and same problem occurs on both.

SD Sport channels OK.

Anyone experiencing same problems?

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anthony_b
Fibre optic
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Re: BT Sport HD unwatchable

Hi

For me it's not unwatchable but there are issues with the occasional jumping of picture and pixelation. I have had my box replaced recently as it was thought that it was a hardware / software issue
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Forum Team
Forum Team
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Re: BT Sport HD unwatchable

Hi NickB57,

 

Welcome to the forum community Smiley Happy

 

I'm sorry to hear that you're getting pixelating picture on some of your channels.  I'll be happy to help check this out for you.

 

I have carried out some checks with the box remotely and there is a detectable issue with the signal that needs looking at by one of our engineers.  I will be happy to arrange an appointment for you and will pop all the details in a private message.

 

(Look for the envelope icon above)

 

Collette Smiley Happy


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