First suggestion would be to reboot the box, but you are probably having to do that anyway.
You can also access 8 additional Olympics TV streams direct off the EPG. You will find them on channels 561 to 568 (HD) & 571 to 578 (SD)
Cable customer since 1993. Services: FH TV, Sky Sports & Movies (2xV+), Talk Unlim Telco, VIVID 100, Virgin PAYG Mobile
Welcome to the Community, I am very sorry to learn about the inconvenience you've been experiencing with your TV service recently.
Pressing the red button shouldn't crash your whole box so I'd like to take a closer look for you, unfortunately though I've not been able to accurately locate your account from our end.
So I can take a look, could you respond to the private message I've sent with the requested information? You can view the message by clicking the purple envelope on the top right of this page.
Look forward to hearing from you
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