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Bradnighto
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Anyone know how to fix AP:52 error?

I have had AP:52 error on my virgin boxes since 12:00 friday. My internet is also down. I rang up 150 and they told me it was an area problem, however the area problem has been fixed since and an engineer is booked for wednesday.

Can anyone help me fix it because 5 days without tv or broadband is ridiculous.
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Bradnighto
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Re: Anyone know how to fix AP:52 error?

Yes it has been fixed. It turns out I was knocked offline by accident during an area fault. He went to the grey box near my house and flipped a switch which put me back online. Its a shame it took 5 days of being offline and no tv for such a simple job. He was in and out in 2 minutes.
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Dave_cq
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Re: Anyone know how to fix AP:52 error?

Have you tried power cycling the hub?

 

********* SuperHub 2ac - Asus rt-ac68u Router - Vivid 100Mbps **********

Electron
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Bradnighto
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Re: Anyone know how to fix AP:52 error?

Yes, no change unfortunately Smiley Sad
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Forum Team
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Re: Anyone know how to fix AP:52 error?

Hi Bradnighto,

 

Thanks for posting!

 

Sorry to hear you've had trouble with your services.

 

I've located your account and I can see you've had a technician out to sort this for you. Is everything working OK now?

 

Look forward to hearing from you! Smiley Very Happy

 

Josh


Tech fan? Have you read our Digital life blog yet? Check it out


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Bradnighto
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Re: Anyone know how to fix AP:52 error?

Yes it has been fixed. It turns out I was knocked offline by accident during an area fault. He went to the grey box near my house and flipped a switch which put me back online. Its a shame it took 5 days of being offline and no tv for such a simple job. He was in and out in 2 minutes.
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