I'm really sorry to hear that, I know how frustrating it can be!
Are the apps just slow to open or are they slow when using them too? Does it only happen at certain times of the day? Does the programs and movies play once the app is opened? Does the picture break up at all when watching content through the apps?
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We have the same issue. Netflix takes forever to load up. It's so annoying,we are looking into moving to sky due to this and that the box keeps freezing. It's frustrating paying for this kind of service.