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lizcadman
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All4

When i try to retrieve programmes from E4 catchup i get canot show as not connevted to intetnet & we are.Can anyone help.

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Re: All4

Hi lizcadman

 

Welcome to the Community, I'm sorry to hear about the problem you've been experiencing lately. 

 

I've been able to locate your account and run some tests on the set top box from our end for you, we're seeing some problems being detected at the moment and I'd like to arrange for an engineer to come and take a closer look, if you're available?

 

I've sent you information regarding this in a private message, you can view the message by clicking the red envelope on the top left of this page.

 

Sorry again for the inconvenience this is causing, we're looking forward to getting it sorted.

Craig


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