Menu
Reply
  • 1
  • 0
  • 0
marniemorgana
Just joined
98 Views
Message 1 of 2
Flag for a moderator

Adding premium channels

I added the Sky Movie package through my TV last night. It said it can take up to 4 hours to see them added but it's been 12hours and are still not present? Can anyone advise?
0 Kudos
  • 10.46K
  • 290
  • 616
Forum Team
Forum Team
61 Views
Message 2 of 2
Flag for a moderator

Re: Adding premium channels

Hi marniemorgana

 

Welcome to the community

 

Sorry to hear that the Sky Movie channels are not available after you ordered them.

 

I've checked your account, I can see that this is showing as active. Are the channels now working for you? If not, have you tried to reboot the TiVo® to see if the channels are now available? 

 

Let me know how you get on

Sam


New around here? To find out more about the Community check out our Getting Started guide


0 Kudos