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7400 error box massage !!

Turned on the TiVo box this morning and there's an error saying 'Sorry, there seems to be a problem. To fix this please call us ....'. The code on the error is 7400. We can still watch channels 1-5 but this error is floating around the screen. We can't access any of the other channels.
I've tried rebooting etc but nothing has worked so far. Thought I'd give the forum a go before I call.
Any ideas?
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Re: 7400 error box massage !!

hi filipm57


Welcome to the Community, I'm very sorry to learn about the problems with your TiVo box at the moment. 


I've not been able to take a closer look at this to see if you've been able to get it sorted, if you're still experiencing the issue, would you be able to respond to the private message I've sent with the requested information? You can view the message by clicking the purple envelope on the top right of this page.


Sorry again for the inconvenience this has caused, I'm looking forward to hearing from you


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