a week ago
I signed up for the VIP bundle 7 days ago, but haven't yet received any verification code to activate the 6 months Netflix promotion. I was wondering if it should be arriving by email, or whether I will be notified by some other means?
Many thanks in advance,
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Thanks for your post and welcome to the forums. It's great having you on board with us in the Community.
Any offers are only available from the date you sign up, not from the date you were installed.
The Netflix offer didn't start until the 1st November. As you accepted your deal before this, you wouldn't be entitled to the Netflix offer and therefore no code will be sent.
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Wow - oh okay.
Seems a bit harsh really.
...but did you not get another inducement to join up as a new customer (instead of the free Netflix)?