Seeing as you have just lumped another increase onto my monthly bill (how many a year?) I think it would be a good idea if you sent me your new 4K Set-top box (public trial) to make up for it so I can use VM on my 4K television.
I'll wait for the courier to arrive with it in due course.
It seems to be taking an eternity with regards the new box,whilst BT and Sky have it and enjoying the new better quality,we are left behind,come on Virgin media,break the silence and give us some news and look after your customers
virgin media are quick enough to put prices up though