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Gjt
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3202 error missing channels and no od

Hello - for several weeks my tv service has been very patchy, first with HD channels not working, then on demand and now more than half of all channels not working (HD and SD). Error code is 3203 - from what I gather, this is a signal error?  I have tried to call 150 but get stuck in a loop of resetting the box (v+ hd) to no avail.  How do I actually speak to someone or book an engineer?

many thanks

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LittleMick73
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Re: 3202 error missing channels and no od

Annoying as my be you have to persevere with 150 if you listen to options you will get through to a person eventually, you are paying for a service so be tenacious, good luck. Micky
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Gjt
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Re: 3202 error missing channels and no od

Thanks for the reply Micky. It might be useful for others (who might have this problem) to know that I managed to get hold of someone at VM on the website livechat (much easier than sitting in a phone queue). I'm pleased to say that an engineer came and fixed it 24 hours later. The problem was "high signal", and was fixed in a jiffy.

Gjt
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