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Cainedog
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319 error message

Hello,

 

for the last 4 days I have been trying to watch the latest episode of hooten and the lady, but kept getting error message 319 and told to try again later. I have continuously tried and failed. I have now gone to watch Conviction, which I have on my shows, and have the same message.

It seems that it is a battle to watch anything on demand at the moment and that we are not getting the service we are paying for and looking at the service status I have another week to wait for the issue to be resolved.This seems a long time for an issue to be resolved.

 

regards

 

Mrs Phillips

 

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Re: 319 error message

Hi Mrs Phillips,

 

Thanks for posting.

 

I'm really sorry to hear about the trouble you've had with your On Demand.

 

As you've mentioned, we're currently experiencing issues with certain Sky On Demand content - Ref.

(F004840373). Our technicians are working to get this resolved as soon as possible and have set a review date of 17th November.

 

I'm sorry for any inconvenience this has caused you.

 

Josh


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