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Theghost121
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319 error again

Yet again try on demand and get the 319 error. Yes tried rebooting the usual crib sheet jargon, think the service is appalling
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BinghamBloke
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Re: 319 error again

A reboot will not fix the 319 error.
This is a Virgin error as only they can fix this. All you can do is try hours or days later unfortunately.
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Forum Team
Forum Team
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Re: 319 error again

Hi Theghost121

 

Welcome to the Community, I'm very sorry for the problems you're experiencing with your TV service. 
 
I've been able to locate your account and run some tests on the set top box, we're not detecting any errors at the moment, I hope that means that things are working as they should?
 
If not, get in touch and I'll do what I can to escalate this issue for you.
 
Look forward to hearing from you
Craig


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