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Neil39
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1st Bill

Hi all,

I have just had my 1st bill. when I signed up I went for tv and broadband with TiVo box. also had an extra 500gb TiVo box for another room and paid a one off £49.95 by debit card at the time of ordering. I have now eventually had my 1st bill which is as expected quite high! 2 months worth of my services, a one off £9.99 activation fee which again I knew about. However there is also a £49.95 TiVo 500gb box activation fee. Surely this is the same as the £49.95 I paid when I ordered the extra box? can someone help or advise me on this please.

thanks in anticipation.

Neil

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Superuser
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Re: 1st Bill

Installation fees & activation fees are 2 different things. The £49.95 you paid by Debit Card would be the one-off install fee. Activation on the first TiVO (500Gb box) is usually free, but additional Multiroom boxes are charged at £49.95 each for 500Gb, or £99.95 for the 1Tb box..

http://store.virginmedia.com/digital-tv/set-top-boxes/multiroom-old.html

SU1617jpeg.jpg


Cable customer since 1993. Services: FH TV, Sky Sports & Movies (2xV+), Talk Unlim Telco, VIVID 100, Virgin PAYG Mobile


 


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Superuser
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Re: 1st Bill

Installation fees & activation fees are 2 different things. The £49.95 you paid by Debit Card would be the one-off install fee. Activation on the first TiVO (500Gb box) is usually free, but additional Multiroom boxes are charged at £49.95 each for 500Gb, or £99.95 for the 1Tb box..

http://store.virginmedia.com/digital-tv/set-top-boxes/multiroom-old.html

SU1617jpeg.jpg


Cable customer since 1993. Services: FH TV, Sky Sports & Movies (2xV+), Talk Unlim Telco, VIVID 100, Virgin PAYG Mobile