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oggie678625
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when can i get new 4k tivo box installed

when can i get the new 4k tivo box installed
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Superuser
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Re: when can i get new 4k tivo box installed

Latest news on that here: http://community.virginmedia.com/t5/News/Game-changing-Virgin-TV-launch/ba-p/3269538

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Graham
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Telewest
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Re: when can i get new 4k tivo box installed

If you are a customer then some time this month of December and new customer in Jan 2017 but it will cost you from £49 to £99 were BT upgrade to 4K is free and Sky £49 with two boxes.
Been told today ( 30/11/16) by customer help that box is still in testing.
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Community Lead
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Re: when can i get new 4k tivo box installed


Telewest wrote:
Been told today ( 30/11/16) by customer help that box is still in testing.

Hi @Telewest

That's not correct, I'm afraid. 

There is a technical pilot ongoing, which means that we have a number of V6's in customer homes at the moment ahead of the full launch. 

James


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jbsco
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Re: when can i get new 4k tivo box installed

@James_W thanks for the update, it's nice to know VM are taking the time to get back to people. There have been new customers posting on here, with the V6, not aware they are in a pilot or were offered a pilot. So I see where the confusion comes from
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