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m0bov
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new customer with no channels

Finally got my virgin installed today, got two TV6 boxes. However, one box has only 3 channels and after a reset says check connections. The other box has the channels but no program listings. Also the internet is no more than about 50 meg. I am in the 03 area. I know there are issues but would this stop us getting any tv? Stuck on phone waiting for tech support.

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Corinneangela
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Re: new customer with no channels

I'm afraid you are unlucky enough to have been fitted on an evening when VM are having widespread issues with the V6 tonight. I am in same 03 area and having issues with watching any recorded programs or on demand/catchup. VM are working on it.

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