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nickhaley
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hayu app fails to launch on V6 box

My problem is as simple as that - TV works. Apps like YouTube works. HayU app doesn't. What do I do?

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Superuser
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Re: hayu app fails to launch on V6 box


nickhaley wrote:

My problem is as simple as that - TV works. Apps like YouTube works. HayU app doesn't. What do I do?


I think HayU need to be rewritten for the V6, netflix didn't work at first, no idea of the timescale though (but it's the content providers who write the app not Virgin so netflix were on the ball HayU not so much)






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nickhaley
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Re: hayu app fails to launch on V6 box

really? that's not good. guess i'll either ask for a discount now or at least get someone from virgin to somehow generate me one of the codes so I can use it on other devices...

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Forum Team
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Re: hayu app fails to launch on V6 box

Hi nickhaley, 

 

Thanks for your post and apologies to hear you're having trouble accessing the hayu app on your V6. 

 

As correctly mentioned by dannylau, hayu isn't working with the V6 box. 

 

We are aware of this and will be looking to for a way to resolve things. As it stands it's unavailable. 

 

Apologies for any inconvenience. 

 

Thanks,

Kath_F
Forum Team

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xpz393
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Re: hayu app fails to launch on V6 box

Could we have an update on this from a VirginMedia moderator, please? I'm having the same problem with the HayU app on my V6 box. Very disappointing Smiley Sad

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Superuser
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Re: hayu app fails to launch on V6 box

If you've heard nothing then most likely HayU still haven't pulled their finger out an updated their app for V6 yet.

Netflix managed it in pretty short order, so I'd be prodding them as well as VM.


TV: XL+SkySports V6
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Loc: ME10
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Re: hayu app fails to launch on V6 box

Hi xpz393, 

 

Thanks for your post. 

 

The HayU app is still not working and we have no further updates as of yet. 

 

As soon as we do, we'll be sure to let you know.

 

Thanks,

Kath_F
Forum Team

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Kay111
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Re: hayu app fails to launch on V6 box

Any idea on when this will be fixed yet ?
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