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fireinthehole
On our wavelength
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cancel installation on 7th Feb

Hi

Can you please cancel/re-schedule the installation of the V6 box tomorrow (7th Feb)

Im stuck in dublin with work and cant get back for tomorrow.

I tried to go on to online chat but there's no-one available (sigh).

I also emailed you yesterday, but no one replied

can you trace me from my username here? (don't want to give me address here)

Thanks

Stephen

 

 

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ozsat
Trouble shooter
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Message 2 of 5
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Re: cancel installation on 7th Feb

you should be able to do it yourself online at  -  https://my.virginmedia.com/trackorder/view-orders

==================================
V6 TiVo (with MRS)
VIVID 350 Optical Fibre (350/20mb) in Area 31
SkyQ Silver Bundle (UHD)
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fireinthehole
On our wavelength
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Re: cancel installation on 7th Feb

it won't let me cacnel it there either...apparently too near to the date! Smiley Sad
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Superuser
Superuser
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Re: cancel installation on 7th Feb

At this stage your only option is to ring in.  The numbers to ring are 150 free from a VM mobile or landline, or 0345 454 1111 from any other phone (chargeable as standard UK landline phone no.).

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Graham
I am a VM customer. There are no guarantees that my advice will work. To say thanks click the kudos thumb. If I have solved your problem please click the helpful answer button.
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fireinthehole
On our wavelength
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Re: cancel installation on 7th Feb

eventually got it sorted..thank you

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