Hello, We are aware that some users may be unable to watch TV apps on the V6, with the error message "incorrect security certificate" being displayed. This has been logged under F011216248 and we are waiting for our internal and external teams to con...
Hi All, We're aware of an issue when using the 'Clear and Reset' functionality on the V6 box. Using either of the following options will cause your box to enter into a starting up/clearing data loop. Clear Programme Info & Planned RecsClear & Delete...
Trying to watch the Sunderland v LCFC game via the red button and it's not working. It says there aren't currently any interactive games on any of the sky sports channels...... Please sort this as I'm not getting the service I pay for.
Sky sports golf red button not working
Having major problem watching TV on all my devices keep getting circle going round & round for up to half an hour Have 2 V6 boxes, 3 Pods none of my devices are more than 10ft away from V6 box or Pods this can happen anytime of the day watching recor...
Sky sports red button not working.Why I am paying a lot of money for services that don't work I don't know but I may have to look at switching as this happens all the time
My V6 box is highly pixelated and jerky when replaying recorded material. Tried switch on/off, leads etc but no change
not withstanding the shocking customer service (amazing how 2nd line) couldn’t suddenly hear me with 7 minutes to go until close of support time and terminated my call!! I just need to know how I can get all my paid for channels on my 2nd box. I did ...
Hi all Update to 360 went wrong so in an attempt to fix I had to reset the box. I now have an unknown box that needs a service number. I have looked on my VM account and cannot done where I can enter it. it won't load the apps menu so I can do the 36...
During the countrywide outages on Tuesday I was affected. I had no internet, no WiFi and no phone line. But I could still watch tv on my V6 box. I always assumed that I needed internet for the box. Is that incorrect? And if you do need internet for a...
3 month ago, V6 box started making lot of noise similar to a hard drive working overtime or a fan going. A whirring clunking sound.I did all the trouble shooting, it’s in ventilated area etc. eventually got it replaced recently, in the last 10 days I...
I've recently upgraded from the old Tivo box + Superhub 2 to Tivo V6 + Superhub 5.I have no problems with the Superhub 5 but something is not !00% with the Tivo V6 box.The Tivo V6 is connected to the hub via ethernet cable.When it is switched off via...
Can we have an app on the TV G6 for Google TV, as I was going to rent a movie last night on the Tivo V6, but I'm only able to purchase it.I already have it purchased on my phone, so it would have been useful to be able to just download the app
