Hello, We are aware that some users may be unable to watch TV apps on the V6, with the error message "incorrect security certificate" being displayed. This has been logged under F011216248 and we are waiting for our internal and external teams to con...
Hi All, We're aware of an issue when using the 'Clear and Reset' functionality on the V6 box. Using either of the following options will cause your box to enter into a starting up/clearing data loop. Clear Programme Info & Planned RecsClear & Delete...
Trying to watch the Sunderland v LCFC game via the red button and it's not working. It says there aren't currently any interactive games on any of the sky sports channels...... Please sort this as I'm not getting the service I pay for.
I need a new power cable for my V6 box. I tried calling 150 but gave up after being on hold for an hour.Can one of the mods help please?
When I turned on my Tivo box a day or so again I got a message saying Network Availability (C130). I tried to reconnect but got the message Network Cable Unplugged. The cable isn't unplugged, I swapped out the cable but with the same result. I checke...
I have 2 Tivo boxes, 1 works fine but the main one in the living room occasionally wont turn on and I have to switch off at the back and let it go through the start up process, didnt want to reset it and lose recordings so I have put up with it, but ...
I've recently taken delivery of a V6 box after having interference problems with my previous set up. It was all fine at first but I started getting occasional sound problems (usually solved by rebooting everything) but now I can't seem to fix it.The...
Hi,I've recently received a new V6 box due to a fault on the old one, but now get code 7400 and no channels are available. Is it just a case of Virgin needing to activate the new box on my account, or could it be something else? Thanks in advance,Dav...
HiHow can I connect my tv v6 to the WIFI - wirelessly? Thank you
I can’t watch Sky Football HD nor Sky Cricket HD. Every other Sky Sports HD is fine. I can watch in SD, but I am paying for HD.
Evening all.Equipment:VM-Hub3 set to modemLinksys-routerCouple of switches (I prefer Ethernet to Wifi)speedtest-cli Ping:20.538ms Download:239.47Mbits Upload:26.59Mbits (perfectly satisfied with this speed)VM TV V6 Box connected with EthernetDoes the...
Move box to other side of room. Can vm pick this up
Hello, recordings on my TV V6 box won't play properly, they freeze and jump. I have rebooted and checked all cables. Live TV is fine? Is there a possible fix for this? thank you.
