Hello, We are aware that some users may be unable to watch TV apps on the V6, with the error message "incorrect security certificate" being displayed. This has been logged under F011216248 and we are waiting for our internal and external teams to con...
Hi All, We're aware of an issue when using the 'Clear and Reset' functionality on the V6 box. Using either of the following options will cause your box to enter into a starting up/clearing data loop. Clear Programme Info & Planned RecsClear & Delete...
Trying to watch the Sunderland v LCFC game via the red button and it's not working. It says there aren't currently any interactive games on any of the sky sports channels...... Please sort this as I'm not getting the service I pay for.
I've just had my faulty V6 box replaced and I need help restoring my settings.I want to reorder the 'My Shows' menu. ( Can't remember how to do it ).I want to remove the old box from showing in ' Other Tivo Boxes' display
My V6 box keeps freezing on playback and freezing on live TV, I'm having to reboot all time, this time it's not loading at all it's stuck on 33% I've rebooted three times and it's still stuck, so cant watch any TV
Volume and mute not working advised to get a new remote but still not working every thing else works but the volume even tried a reboot I got a new box a few months ago every thing was working fine up to a week ago nothing has changed just stopped wo...
Why are my some of my TV channels pixelated like this? https://photos.app.goo.gl/5fjEpTpAdc8t3UTBA Sometimes it is worse than others but it's a constant nonetheless. It's taken me ages to be able to log in here as my original Blueyonder email address...
Just received a "new" TV V6 box. Another user's Netflix profile was there already so I was unable to login to my Netflix account. I tried to remove the other person's account in help/settings delete Netflix profile but it refuses to be removed. Looks...
Hi All, We're aware of an issue when using the 'Clear and Reset' functionality on the V6 box. Using either of the following options will cause your box to enter into a starting up/clearing data loop. Clear Programme Info & Planned RecsClear & Delete...
