Hello, We are aware that some users may be unable to watch TV apps on the V6, with the error message "incorrect security certificate" being displayed. This has been logged under F011216248 and we are waiting for our internal and external teams to con...
Hi All, We're aware of an issue when using the 'Clear and Reset' functionality on the V6 box. Using either of the following options will cause your box to enter into a starting up/clearing data loop. Clear Programme Info & Planned RecsClear & Delete...
Trying to watch the Sunderland v LCFC game via the red button and it's not working. It says there aren't currently any interactive games on any of the sky sports channels...... Please sort this as I'm not getting the service I pay for.
Hiwatching ITV lorraine - voices are out of sync and with the talkingchecked faults - none in area - is anyone else experincing this else where?
One of our current V6 remotes is not working.The zero does not work anymore, are we able to get a replacement controller?Thank you.
Hi I have the chance to upgrade my V6 to 360 via a disc that VM are sending me before I do this can anyone confirm that if my internet goes down then I don't have access to my already recorded programmes on the upgraded v6 or have I misunderstood thi...
Itvx and STV player app won’t work. I have rebooted V6 box. Was working fine till 2 days ago!! STV player error message NX-1and ITX just crashed and says try again any help would be appreciated
. On certain channels at different times like E4, Sky ...pixelated screen, lasts for about a minute then continues ok maybe for length of programme or 15/30mins.Tried the online fix but still the same issue, this has been like this for a few months.W...
Hi I know this is a question asked before, but I have an elderly father who has Virgin Media TiVo box, due to his advanced age he finds the standard remote too fiddly and awkward to use. Can I order him a new Accessibility Remote through this forum?...
Could someone please contact to arrange to move my socket. I understand there will be a £25 charge. Thank you
I'm trying to play any season one episode from ITVX, I select the episode and the screen goes black. That's it, no episode ever starts. I've pressed pause and play and it pauses and plays, but doesn't actually play anything.
Since day one I’ve had nothing but problems with Virgin. If it wasn’t slow internet or constant drop outs it was the Virgin Go app not working.all of this was bad enough, but watching on demand services, catch up and Netflix is impossible. Programmes...
