@Kath_F What is the point of downloading to a tablet if you still need a network connection? I was expecting it to be the same as iPlayer and Amazon Prime where you can download stuff to a tablet to watch when you are somewhere without a network connection.
Disclaimer - I don't work for Virgin Media. I'm just another VM user trying to help out so my answers may be wrong If my answer solves your problem please mark it as helpful as it may help others My setup: Vivid 200 Optical fibre with Superhub 2 in modem mode connected to a Netgear R7000 router. Telewest/VM user since 2001.