Menu
Reply
  • 3
  • 0
  • 0
Steve69
Joining in
376 Views
Message 1 of 6
Flag for a moderator

When joined virgin promised v6 box

Free
0 Kudos
Reply
  • 8.02K
  • 423
  • 1.3K
Superuser
Superuser
297 Views
Message 2 of 6
Flag for a moderator

Re: When joined virgin promised v6 box

You might have to give a little more detail than that, as the box isn't available for new customers yet....


TV: XL+SkySports V6
BB: 200Mbps SuperHub: Arris
Loc: ME10
    Please use the Search feature before starting a new thread
To thank or if you Like a post, use the Kudos +button. If it's an answer to your query, click Options.
Finally, if all else fails, take a deep breath and remember there's more to life than the internet and TV!
0 Kudos
Reply
  • 606
  • 16
  • 63
shawty1984
Fibre optic
292 Views
Message 3 of 6
Flag for a moderator

Re: When joined virgin promised v6 box

I believe the V6 is available to new customers from today.
0 Kudos
Reply
  • 20.28K
  • 735
  • 1.51K
Forum Team
Forum Team
244 Views
Message 4 of 6
Flag for a moderator

Re: When joined virgin promised v6 box

Hi Steve69, 

 

Thanks for your post and welcome to the forums. It's great having you in the Community Smiley Happy


As mentioned by Shelke, when you posted, the new V6 box was only available to existing customers. New customers are now able to order the box when joining. 

 

When did you join Virgin Media? 

 

Let us know.

 

Thanks,

Kath_F
Forum Team

Tech fan? Have you read our Digital life blog yet? Check it out



0 Kudos
Reply
  • 3
  • 0
  • 0
Steve69
Joining in
191 Views
Message 5 of 6
Flag for a moderator

Re: When joined virgin promised v6 box

The sales team told me it was delayed and I should be receiving a box in a few days that was Monday haven't heard anything since.
0 Kudos
Reply
  • 20.28K
  • 735
  • 1.51K
Forum Team
Forum Team
107 Views
Message 6 of 6
Flag for a moderator

Re: When joined virgin promised v6 box

Hi Steve69, 

 

Thanks for coming back to me on this Smiley Happy

 

Checking the account I can see this has turned in to a complaint and is now being investigated so I'll leave things with them.

 

Please keep us updated and if you need anything else, let us know.

 

Thanks,

Kath_F
Forum Team

Tech fan? Have you read our Digital life blog yet? Check it out



0 Kudos
Reply