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georgej1
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Volume problems with New V6 box

Hi all.

Just taken installation of our new v6 box replacing the old v+ box, great box and features but since the engineer has installed the new box the tv volume has changed drastically!

i run a soundbar through the tv and with the v+ box volume on channels was around 12-20, now to hear it i have to turn upto 80-100(full) on hd channels its even lower. This was not a problem before whats happened.

I dont know what to do without having to use an extra control for the soundbar and plug that straight into the v6 box.?

Please help 

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Superuser
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Re: Volume problems with New V6 box

How is the soundbar connected to the TV?


TV: XL+SkySports V6
BB: 200Mbps SuperHub: Arris
Loc: ME10
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georgej1
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Re: Volume problems with New V6 box

via a audio lead - rca red and white from soundbar to phono jack into tv
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Superuser
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Re: Volume problems with New V6 box

How about the model of TV?

I expect that the TV isn't handling the sound signal correctly. I'd hope there should be a setting to control what the TV does with a 5.1 signal if it receives it.


TV: XL+SkySports V6
BB: 200Mbps SuperHub: Arris
Loc: ME10
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georgej1
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Re: Volume problems with New V6 box

tv is lg 32lh4000
it was fine with our old v+ box?
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Superuser
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Re: Volume problems with New V6 box

Try going into the Audio settings on the TV and enabling SRS TruSurround XT.

Any reason you're not using the optical audio out?


TV: XL+SkySports V6
BB: 200Mbps SuperHub: Arris
Loc: ME10
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georgej1
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Re: Volume problems with New V6 box

sorted... just got off the phone to virgin, i went into settings , audio settings, and switched from dolby digital to dolby digital to PCM. Volume back to normal. The soundbar or tv dont have optical out

thanks
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