Hello quick question. Just upgraded package to VIP with new box. Noticed it's comes with 2 v6 boxes. On the chat when upgrading in sure they said one V6 and keep tivo in other room. Would it be auto replaced to x2 V6 if that's what the VIP package or would u have to ask for it?
Welcome to the Community Forum and thanks for your post. If you get in touch by calling in on 150 (Free from a Virgin Media landline & Virgin Media mobile) or 0345 454 1111 (from any other phone), or get in touch via WebChat on Contact Us for your upgrade, just let us know that you want the two V6 boxes as offered with the VIP upgrade.
Please let us know if there's anything else we can help with.
Virgin Media Forum Team
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