Hi, I am on what was called the XL TV package with 100Mbs broadband and was looking to do the upgrade to a V6 box.
I was under the impression I could do this for a one-off payment for £49.95 + £14.99 for activation, however I have just been told by a nice lady named Shilpa in the Virgin Media callentre that it will cost me £114.94 + activation.
I don't understand why some people can get the box for the cheaper price and others cannot. If I chose to upgrade my package to the 200Mbs package, then I would be able get it cheaper, but then what's the point of advertising it as a on-off upgrade fee as my monthly payments will also go up?
Can someone please confirm to me the correct price?