I have had my V6 box for a couple of weeks now and have added in my series links and liked everything that crosses my path even if it's just certain genre I like. Yet tivo has not made any suggestions whatsoever. I have been in the settings and enabled the " record suggestions if there is space" function. I am curious if other boxes are also failing to record suggested shows/films or maybe it just needs more time.
It's a long time since I turned suggestions off on the TiVo, so I can't remember when or how it started working. But have you marked anything as thumbs up/down? Maybe it needs some of those to get started.
my V6 default setting was selected Standby Mode 'Snooze ( Suggestion Off )' which it will automatically turn off V6 if you don't use for 4hrs and it won't record any Suggestions .
then i need to changed to ' Snooze ( Suggestion On ) ' mode which this option it will record Suggestions while in standby . so you might need to change it .
Press Home on your remote
Select Help & Settings
Select Power Saving Settings
The power saving settings you can choose are:
Always On - Your V6 box won't power down, no matter how long you haven't used it. If you want to turn if off, press the STANDBY button on your remote.
Snooze ( Suggestion On ) - Your V6 box will power down if you don't use it for 4 hours - you'll still be able to watch your recordings in another room, use the Virgin TV app as normal, and Suggestions will still record.
Snooze ( Suggestion Off )– Your V6 box will completely power down if you don't use it for 4 hours - if you still want to watch your recordings in another room, use the Virgin TV app as normal, and Suggestions to record when your box is powered down, you can select Snooze ( Suggestion On ) mode instead.
I am using the exact same settings as you and have been since day 1. I also changed them and then reset them back just in case there maybe a glitch or something. I have about 50 thumbs up or down selections made but I still haven't had any suggestions. I was just curious if it was just me or everyone was experiencing the same.
The issue I find with Suggestions now I have a V6 is it is recording so many per day due to having 6 tuners it is only storing a few days worth (less than a week) due to the quite frankly stupid 50 suggestions limit. Why anyone implemented a limit when it doesn't matter how many it records as it's not taking up space (if you want it) is anyone's guess.
Thanks for your patience whilst I looked in to this.
The team have said that that they are going to take a closer look in to this for you. I can see another customer is also having the issue so we're waiting to find out what the fix is for this. Once I know anymore I will come back to you.
Kath_F Forum Team
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