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stevedh2
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V6 speed test ok, but iPlayer still buffering in evenings

My evening speeds drop to about 20-30Mbps

The speed test on the V6 implies that my internet connection is fine.

When I try to watch something on iPlayer on the V6 in the evening, even in standard quality, every few minutes it stalls.

When I try to watch during the day its fine.

If I watch the same thing on my PC in HD it is also fine.

 

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Re: V6 speed test ok, but iPlayer still buffering in evenings

Hi stevedh2,

Thanks for your post on the Community Forum and welcome. I'm sorry that you're having a problem with your iPlayer app via the V6. Has this improved for you now?

If you are still having a problem with this, please let me know and I'll look into this for you.

 

Kind regards,

Terri

Virgin Media Forum Team


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stevedh2
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Re: V6 speed test ok, but iPlayer still buffering in evenings

Thanks, its all working fine now.. sorry should have tracked this thread down and said something.

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Re: V6 speed test ok, but iPlayer still buffering in evenings

Hi stevedh2,

Thanks for getting back to me. I'm glad to hear that it's working for you now. Apologies for the delay in responding to your original post. 

I can see that you have post: re wRe: V6 black screen bug?. Are you still having a problem with this? If you are, I'll check and see if we have any further updates about this.

Please let us know if there's anything else we can help with.

 

Kind regards,

Terri

Virgin Media Forum Team


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stevedh2
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Re: V6 speed test ok, but iPlayer still buffering in evenings

I do still get it now and then, however its not a regular occurrence, and I can't tie it to any particular sequence of events so for the moment I'll just wait and see how things go.

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