Hi, I have just had a V6 box installed and I noticed that the sound button and the mute button does not work. I did look here for the answer and after reading the articles above, thought that I had found the solution. Unfortunately after trying both methods several times nether has worked yet, is this just a matter of keep trying or is there another solution please?
Hi, thanks for that but it does not work for me, strange but my older Tivo remote does work with the V6 box?
....that link provided by Gwalker124 above, does indeed work - you must be following it incorrectly. In order for the sound and mute to work with your TV, you need to find the correct code for your TV.
Sometimes, the automatic scanning (where you press the 'Channel Up' button until your TV switches off) won't necessarily work (it didn't with my Samsung) - you'll need to manually input each and every code (one at a time), until you find one that works.
Hi, thanks for your much appreciated input. I accepted the fact that I may not have carried out the pairing as per instructions and therefore tried again (carefully!), this did not work. I too have a Samsung TV and I inputted each and all of the codes one at a time to see if that would work, unfortunately none did, I can only assume that the remote may be faulty and I will give VM a call to see about another handset, but thanks again anyway. I forgot to say that during trying to pair, all of the remote lights gave the correct indication as to successful pairing.