Menu
Reply
  • 12
  • 0
  • 0
gusmac
Tuning in
73 Views
Message 1 of 2
Flag for a moderator

V6 remote intermittently working

Getting so frustrated with the new V6 box and remote. I've called twice but no one can give me an answer as to why the remote is intermittently working. It's a nightmare trying to get it working! What are the options? I've tried repairing and turning box off and on but still the same problem.

Regards,

Gus

0 Kudos
Reply
  • 5.75K
  • 213
  • 339
Forum Team
Forum Team
53 Views
Message 2 of 2
Flag for a moderator

Re: V6 remote intermittently working

Hello gusmac,

 

Thanks for posting Smiley Happy

 

When you gave our call centre a ring did they go through any diagnostics with you?

 

You may need a new remote if it's faulty and you'll be able to request one of these by giving our team a ring on 150 from a Virgin Media landline or 0345 454 1111 from any other phone.

 

Please let me know if you have anymore queries.

Rose
Forum Team


New around here? To find out more about the Community check out our Getting Started guide


0 Kudos
Reply