Hi need bit of help here please,everytime i go to my virgin app ,it tells me about new streaming needs to be done,so i try and do it,it goes to the first bit and stays like that for 10 minutes and then my phone turn black (standy by) and will.need to start again
I phoned Virgin up to find out what is happening with the streaming/downloading of recordings service a couple of weeks ago. The third person I spoke to finally admitted that there is indeed an issue with the V6 box and the problem is being looked into. I was told that 9 October is the target date by when the problem is estimated to be resolved.
Even then no sports, Sky or BBC recordings can be downloaded.