Hi all Had my V6 box installed just before Xmas and initially was v.impressed. Super quick compared to old TiVo and I don't have to wait 3 mins to get into Netflix. Since then I've experienced a few issues with having to reboot almost every day. The box doesn't respond to remote and I have to reboot. Quite annoying. Anybody know if there is a firmware fix or maybe the box is faulty? Thanks Simon
....or may be the remote unit? It's probably quicker to ring up 150 and get another Remote to check that out first. Personally I always ensure that at least 2 remote units are supplied anyway! I haven't bothered with V6 as the legacy Tivo(Cisco 8620) remotes work enough for most V6 functionality and IOS/Android TV Anywhere app gives Remote function as well if you have tablet/smart phone hardware?
Latest firmware is R12 I believe and more likely the V6 remote needs re-pairing(see V6 onscreen help) but not impossible of course to have faulty V6 either!
Regards Tony "Life is a Binary Inspired Turing Computed Hologram"(don't PM or @Mention me - in case ignoring you offends)
From the description you have given I would like to arrange for one of the team to take a look at this for you so if you click on the purple envelope at the top right of the screen you will see another message from me with further information.
Hi Rosy Sorry the problem has returned in a big way. I've had to reboot my box 3 times today as it's stuck on 'waking up' page. Can I book an engineer appointment once more. Any chance something is free on 8th March?
My new V6 box reboots most of the time. Gets annoying when your programs stop recording due to this issue. This is my 2nd V6 box i have got as the 1st one did it all time engineer replaced it which i lost all my recordings. Since ive got the V6 all the service has gone poor even the internet im on vivid 200 gamer and at night its slow due a utilisation error which doesn't seem to get fixed. Having pay what i do i think it shouldn't be happening,
Friday 14th at 20.56 watching greys attonomy off a recording at about 26 mins in. The box was recording 3 programs at the time Coronation street Masterchef Gardeners world. Yet again I have to find another time to watch this as stopped halfway . Has this happens last week with this program. Would be nice for someone to speak to me about this as totally getting fed up of this especially for the money I pay