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swoodtmk wrote:This is my replacement v6 box as 1st box also crashed when playing back a recorded episode of modern family???
...and, of course, replacing the box was a ridiculous waste of resource.
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I'm sorry that you're experiencing problems with the V6 rebooting during the playback of a recording. We have had multiple reports that during the playback of a recording the box reboots.
A ticket has been raised for this: NKE00008990 and our engineers are currently investigating the problem. I will be back in touch when I receive an update on this fault.
We apologise for the inconvenience this causes.
Virgin Media Forum Team
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