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swoodtmk
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V6 crashes 'Modern Family"

This is my replacement v6 box as 1st box also crashed when playing back a recorded episode of modern family???
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Superuser
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Re: V6 crashes 'Modern Family"


swoodtmk wrote:
This is my replacement v6 box as 1st box also crashed when playing back a recorded episode of modern family???

...and, of course, replacing the box was a ridiculous waste of resource.

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Superuser
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Re: V6 crashes 'Modern Family"

You are not alone. http://community.virginmedia.com/t5/Virgin-TV-V6/Modern-Family-S8-E6-crashes-multiple-boxes-4-minute...
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Graham
I am a VM customer. There are no guarantees that my advice will work. To say thanks click the kudos thumb. If I have solved your problem please click the helpful answer button.
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Superuser
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Message 3 of 6
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Re: V6 crashes 'Modern Family"


swoodtmk wrote:
This is my replacement v6 box as 1st box also crashed when playing back a recorded episode of modern family???

...and, of course, replacing the box was a ridiculous waste of resource.

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barmyarmy66
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Re: V6 crashes 'Modern Family"

And again during S8 E8

Forget watching it via my shows, go straight to OD.

Pathetic!
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boxer
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Re: V6 crashes 'Modern Family"

Have just had the same problem on a recording of Winter Road Rescue S4 E3 about 10 minutes in. Could be related?
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Forum Team
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Re: V6 crashes 'Modern Family"

Hi All,

I'm sorry that you're experiencing problems with the V6 rebooting during the playback of a recording. We have had multiple reports that during the playback of a recording the box reboots.

A ticket has been raised for this: NKE00008990 and our engineers are currently investigating the problem. I will be back in touch when I receive an update on this fault.

We apologise for the inconvenience this causes.

 

Kind regards,

Terri

Virgin Media Forum Team


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