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bigladfrumtarn
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V6 box won't install channel info

Had a new v6 box fitted today, upgrade from TiVo Which worked fine.

Box ran through the welcome screen and initial setup then went to a screen that tells you it may take a few minutes for the info to load but the TV you want is on it's way with a progress bar Which started at 33% and has been stuck there since half past two this afternoon

After two lengthy phone calls to customer services was told to wait for an engineer to visit in a weeks time no TV service in the meantime, tried both wired connection and WiFi rebooted numerous times completely unplugged twice and still no change any ideas please.

Many thanks

David

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Re: V6 box won't install channel info

Hello bigladfrumtarn,

 

Welcome to the community Smiley Happy

 

I hope the technician was able to resolve this but if you're still experiencing any problems please let me know.

 

Kind regards

Rose
Forum Team


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