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Registered: ‎13-03-2017
Message 1 of 5 (183 Views)

V6 box won't download any shows to iPad

I have had the V6 for ~6 weeks and the one thing I have been totally unsuccessful with doing is downloading shows to my iPad to watch offline.  Every single show I try gives the same T[0x504] error message.  I have not found 1 show that it is possible to download, and yet I record upwards if 40 different shows - surely it cannot be just coincidental that the shows I record are the ones that cannot be downloaded?  If anyone else has had this and can help it would be much appreciated - this is the only area where I feel I have taken a step back since being with Sky.

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Forum Team
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Message 2 of 5 (246 Views)
Helpful Answer
confirmed by jonfoley
‎22-03-2017 21:56

Re: V6 box won't download any shows to iPad

Hi jonfoley,

 

Welcome to the Community!

 

Really sorry to hear you're having trouble downloading recordings.

 

Check out this article for a guide on which channels can be streamed/ downloaded. Just click on the drop down that says 'Streaming or downloading recordings'.

 

Also, how have you got the TiVo® connected? WiFi or Wired?

 

Speak soon Smiley Very Happy

 

Josh


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Superuser
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Message 3 of 5 (243 Views)
Helpful Answer
confirmed by jonfoley
‎22-03-2017 21:55

Re: V6 box won't download any shows to iPad

[ Edited ]

Here's one that can be downloaded. Try it and see if you get the same error, remembering that the V6 and your device have to be on your home network at the time of the download.

Chicago Med on Universal.

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Forum Team
  • 3.86K
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Registered: ‎04-07-2016
Message 2 of 5 (247 Views)
Helpful Answer
confirmed by jonfoley
‎22-03-2017 21:56

Re: V6 box won't download any shows to iPad

Hi jonfoley,

 

Welcome to the Community!

 

Really sorry to hear you're having trouble downloading recordings.

 

Check out this article for a guide on which channels can be streamed/ downloaded. Just click on the drop down that says 'Streaming or downloading recordings'.

 

Also, how have you got the TiVo® connected? WiFi or Wired?

 

Speak soon Smiley Very Happy

 

Josh


Tech fan? Have you read our Digital life blog yet? Check it out


Superuser
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Message 3 of 5 (244 Views)
Helpful Answer
confirmed by jonfoley
‎22-03-2017 21:55

Re: V6 box won't download any shows to iPad

[ Edited ]

Here's one that can be downloaded. Try it and see if you get the same error, remembering that the V6 and your device have to be on your home network at the time of the download.

Chicago Med on Universal.

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Registered: ‎13-03-2017
Message 4 of 5 (127 Views)

Re: V6 box won't download any shows to iPad

Thank you! I set that to record last night so will try and download this evening. Maybe I was just unlucky in that what I record isn't 'on the list'!
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Message 5 of 5 (125 Views)

Re: V6 box won't download any shows to iPad

Thanks Josh. I checked the list and it does seem as though most shows I record are on channels not listed!! With the suggestion from Ernie and picking some other channels I am testing and will confirm back in the outcome. Everything is connected wired so I'm pretty sure it'll be 'user error' in terms of not knowing what channels work!!
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