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Is your internet working, or is it just TV?
Cable customer since 1993. Services: FH TV, Sky Sports & Movies (2xV6), Talk Anytime Phone, VIVID 350, Virgin PAYG Mobile
Welcome to the Community!
I'm sorry to hear you're having trouble with your V6 box.
I've checked out your account and I can see you have a technician booked to fix this for you. Let us know how the appointment goes and give me a shout if you need anything else.
All the best
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