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Teresa6
On our wavelength
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V6 box driving me mad...

Hi,

is anyone experiencing breaking up ( pixelating) for a few seconds every 6/7 minutes on ever recording on a V6 box? We have two v6s, my sone has the other and hasn't yet connected it to his TV as we gave just moved into a new property. I need to see if it's doing it on his too, before I. Intact Virgin to see if it's the box, or the connection to our property. When I pause a programme, it also goes back to the beginning 😬 

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Corinneangela
Rising star
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Re: V6 box driving me mad...

I have had some pixelation on watching recordings.. but not every few minutes. Also and this is annoying and has happened twice now.. if I have paused live TV (say for 10 minutes).. then the next program starts,  after a few minutes, it has twice reset back to the beginning of the program even though I have seen that.. so have to fast forward to catch up..

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jonandmarkuk
Superfast
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Re: V6 box driving me mad...

Log it, it sounds like it could be a signal problem.

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Teresa6
On our wavelength
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Re: V6 box driving me mad...

Thankyou, will do

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Teresa6
On our wavelength
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Re: V6 box driving me mad...

Seems like there could be an issue here if we both have similar problems. I'm going to call Virgin and log it....I think you might need to as well by the sounds if it.

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