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Registered: ‎20-12-2016
Message 1 of 2 (261 Views)

V6 box black screen

Hi all. Today my v6 box went black no picture nothing I have done several resets I get the welcome screen and then starting up, and then nothing total black screen. I know it's not the tv or hdmi as it does show the above mentioned screens. Any help people I have to wait until Thursday now.
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Registered: ‎26-03-2012
Message 2 of 2 (217 Views)

Re: V6 box black screen

Hello Madbull2255,

 

Thanks for letting us know about this on the community.

 

I would like to arrange for one of our engineers to check this for you so I'm just going to send you a private message with appointment times which you will find if you click on the purple envelope at the top right of the screen.

 

Speak to you soon

Rose
Forum Team


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