Welcome to the Community!
Sorry to hear you're having trouble with your V6 box.
How often is the box turning off? Does it go into standby, reboot or just blank out? Could you check the Power Saving Settings on your box to see what it is currently set to?
Tech fan? Have you read our Digital life blog yet? Check it out
Thanks for coming back to us on this one and we're really glad things are working for you now.
If you have any further issues, come back and let us know.
In the meantime, don't be a stranger around the Community! Feel free to browse through the Boards and jump into a thread if you have any advice or tips that may be of use to others.