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James85
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V6 V401 error

Hello,

Had my two V6 boxes for nearly a month and when streaming content between boxes I quite frequently get a V401 error.

Have a booster installed and wifi is strong.

The boxes also occasionally have to be rebooted because the 'installing channels' software loads and always gets stuck at 16%.

Really like the system if I could just get it working properly.

Thanks,

James
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Forum Team
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Re: V6 V401 error

Hi James85,

 

Thanks for letting us know about this on the community.

 

I would like to arrange for one of our engineers to check things over so if you click on the purple envelope at the top right of the screen you will see another message from me with appointment times.

 

Talk to you soon

Rose
Forum Team


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