I have been a customer with virgin media for about 12 years or more and feel that I should be given a V6 box as it seems only new members get given deals and savings. The current Tivo box that I have is running very badly and I would appreciate being offered the new V6 box and maybe a saving offer as I seem to be paying a lot for what I have. Also channels that are free on my TV upstairs are not given to me by yourselves.
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