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Liz_H
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V6 - Swap Tivo or VHD for V6

I currently have two Tivos and two VHD boxes not sure whether to swap the Tivos or the VHDs for the V6. Tried the online chat and was given the following info but doesn't seem right to me. Can someone confirm if this is correct?

"If you swap your current V HD box with V6 box your new contract will be £ 109.75 with a new 12 month contract and there will be one off cost of £49.95 for installation for 2 V6 Tivo at your property and £14.99 for installation fee". This would increase my contract by around £5.

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Re: V6 - Swap Tivo or VHD for V6

Hi Liz_H, 

 

Thanks for your post and welcome to the forums. It's great having you on board with us in the Community Smiley Happy 

 

Currently, TiVo® customers pay an extra £5 for the box compared to the cost of the V HD box. The V6 box won't incur any additional charges if upgrading from a TiVo® as you're already paying the £5 extra. 

 

If upgrading the V HD box then yet, there would be an additional £5 per month charge. 

 

Hope that clears things up for you Smiley Happy

 

Thanks,

Kath_F
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julala2000
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Re: V6 - Swap Tivo or VHD for V6

Hi Kath,

I posted in the following article

http://community.virginmedia.com/t5/Virgin-TV-V6/V6-amp-VHD-Upgrade-Issue/td-p/3276453

However you seem to suggest that you can choose to keep your VHD box?

Can you please clarify this.

Thanks

Alan

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Liz_H
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Re: V6 - Swap Tivo or VHD for V6

Thanks Kath,

I may just consider replacing both Tivo boxes and keeping the V HDs.

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Re: V6 - Swap Tivo or VHD for V6

@julala2000 - Thanks, I have just replied to your thread there Smiley Happy Once you've posted once no need to post the same on other threads as I'm working down them in order.

 

@Liz_H - That's cool. Just remember that by upgrading the  TiVo® instead of the V HD you lose the Multi Stream feature. 

 

Thanks,

Kath_F
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