Menu
Reply
  • 1.62K
  • 24
  • 173
deans6571
Knows their stuff
413 Views
Message 1 of 7
Flag for a moderator

V6 Remote has Stopped Working?

I have had my V6 for a few weeks now and all has been working fine. 

This morning, however, the remote has completely stopped working with the V6 (it was working fine last night???). The volume still works with the TV itself, it's just that any other button press doesn't get a response from the V6? Whenever I press a button now on the remote - I see th red light flash at the top of the remote (sure it didn't do this before?!). 

The Remote within the TV Anywhere app, though, is still working with my V6 so I am guessing something has happened to the physical remote itself? Are there any button presses I need to do with the remote in order to get it to work again?!

Its weird because it was fine last night?!??

__________________________________________________________
Twitter : @deans6571 / Xbox Live : Deans F
0 Kudos
Reply
  • 520
  • 42
  • 125
Corinneangela
Rising star
410 Views
Message 2 of 7
Flag for a moderator

Re: V6 Remote has Stopped Working?

Silly Q but did you try changing the batteries? If you used Virgin's batteries you never know how long they have been sitting around

 

0 Kudos
Reply
  • 10.31K
  • 918
  • 2.1K
Superuser
Superuser
407 Views
Message 3 of 7
Flag for a moderator

Re: V6 Remote has Stopped Working?

I'm beginning to think it's the user, not the box.🤔😇

0 Kudos
Reply
  • 1.62K
  • 24
  • 173
deans6571
Knows their stuff
401 Views
Message 4 of 7
Flag for a moderator

Re: V6 Remote has Stopped Working?


Ernie_C wrote:

I'm beginning to think it's the user, not the box.🤔😇


...now why would you think that I wonder🤔🤔🤔

The remote, has suddenly sprung back to life, all on its own - it's now working?!? I do still think though, what with this V6 box being new tech and all that - there are clearly, bugs in the firmeware......

__________________________________________________________
Twitter : @deans6571 / Xbox Live : Deans F
0 Kudos
Reply
  • 8.02K
  • 423
  • 1.3K
Superuser
Superuser
379 Views
Message 5 of 7
Flag for a moderator

Re: V6 Remote has Stopped Working?

RF remote, so any RF sources of interference?

This may be why a Bluetooth remote should have been considered....


TV: XL+SkySports V6
BB: 200Mbps SuperHub: Arris
Loc: ME10
    Please use the Search feature before starting a new thread
To thank or if you Like a post, use the Kudos +button. If it's an answer to your query, click Options.
Finally, if all else fails, take a deep breath and remember there's more to life than the internet and TV!
0 Kudos
Reply
  • 1.62K
  • 24
  • 173
deans6571
Knows their stuff
370 Views
Message 6 of 7
Flag for a moderator

Re: V6 Remote has Stopped Working?


PrinterElf wrote:

RF remote, so any RF sources of interference?

This may be why a Bluetooth remote should have been considered....


I was under the impression that the V6 and its remote WAS Bluetooth?? 

__________________________________________________________
Twitter : @deans6571 / Xbox Live : Deans F
0 Kudos
Reply
  • 8.02K
  • 423
  • 1.3K
Superuser
Superuser
357 Views
Message 7 of 7
Flag for a moderator

Re: V6 Remote has Stopped Working?

Unless I've recalled incorrectly, the Sky Q remote is Bluetooth, the V6 is RF.


TV: XL+SkySports V6
BB: 200Mbps SuperHub: Arris
Loc: ME10
    Please use the Search feature before starting a new thread
To thank or if you Like a post, use the Kudos +button. If it's an answer to your query, click Options.
Finally, if all else fails, take a deep breath and remember there's more to life than the internet and TV!