Just wondering how I can fix this without an engineers.....
My V6 box (which I've had for about 1 1/2mths) crashes at least once per day. Its usaully at around 8 at night, and it results in me having 2 recordings for the same program with a few minutes missing between the 2. The error seems to be getting worse, at its now crashing when i try and watch programs. The latest one crashed 3 times in a row before I got a green screen advising:
The DVR has detected a serious problem and is now attempting to fix it.
This will take about three hours.
PLEASE DO NOT UNPLUG OR RESTART THE DVR!
If you have a plasma TV or are concerned about image burn-in, you should turn off your TV for the next three hours.
If, after three hours the DVR does not restart please call Customer Support.
I tried using "Service Status" and run the TV test, but I keep getting "Oops! Theres been a problem. Please try again later" which is useless.