I have just signed up for the V6 box and it is driving me insane with repeated jumping on live tv and recorded programmes. It was so disruptive during a recording of Benidorm I switched it off and went to watch it on catch up on ITV - same thing, none stop skipping and jumping throughout.
Of course I called Virgin who denied all knowledge of it being a problem despite it being all over the internet so eventually I hung up on the guy who kept telling me theres no issue.
I have reset and reset and switched the box off at the mains a few times, still the same thing. I have 7 days left before I cancel so does anyone know what could actually fix it or is it just a case of getting rid of Virgin and picking another provider?
I am not paying the amount I pay for this ridiculous disruption that in the words of the guy on the phone "noone else has reported this issue before, it must be unique to you"