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Streaky32
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V6 Install Question

Hi, I'm having a V6 box installed on Saturday (only ordered today - seems a quick install!) and forgot to ask about my current Tivo box, can I keep this and link the 2 together or do I need to order a second V6 box?

Thanks

 

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Superuser
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Re: V6 Install Question

You can but unless you request this he will have orders to take your TiVo away, an extra box will cost you £5 per month, it's best to get this sorted before the engineer arrives






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Superuser
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Re: V6 Install Question

Did you ask for the V6 to be a replacement for the TiVo or as an additional box, at an additional charge?

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Streaky32
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Re: V6 Install Question

I just ordered the new box and assumed I would keep the existing box - a bit surprised about the install date reading the forum and seeing some installs in Feb.
For the sake of £49 I might see if I can add another box before Saturday.
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Streaky32
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Re: V6 Install Question

Thanks will speak to them
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Forum Team
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Re: V6 Install Question

Hi Streaky32,

Thanks for your post. I've just popped in to back up the advice that dannylau and 

Ernie_C have given about your V6 installation.

If you would like to keep your TiVo® as a secondary box, you will need to give us a call to arrange this, as the time to relocate the TiVo® will need to be added to the engineer's work order. Otherwise, the engineer will take the TiVo® away. 

Just give us a call on 150 (Free from a Virgin Media landline & Virgin Media mobile) or 0345 454 1111 (from any other phone) and we can get this changed for you before your installation.

Let us know if there's anything else we can help with.

 

Kind regards,

Terri

Virgin Media Forum Team

 

 


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