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MysticMaster
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V6 Box

Hi,

Just had a V6 box installed. Is it possible to stop the box going into standby?

Reason being, we have a Samsung Smart TV and when we switch it on, if the box is in standby we get no sound and we have to turn the sound on the TV.

Regards,

 

 

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Superuser
Superuser
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Re: V6 Box

Yes, details are here https://help.virginmedia.com/system/templates/selfservice/vm/help/customer/locale/en-GB/portal/20030...

**********************************
I work for Virgin Media - but all opinions posted here are my own
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Parrotperson
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Re: V6 Box

Except of course that that doesn't always work. 

Mine is set to 'always on-suggestions off'. So why then do I still need to boot the box every time I turn the tv on? And why does the box ask me ' box will go into standby in two minutes press ok to continue watching'. 

Ive taken to not leaving the tv in standby ie I turn it off. The V6 is in standby. It's the only way I can stop the box freezing on wake up. 

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stevedh2
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Re: V6 Box


Parrotperson wrote:

Mine is set to 'always on-suggestions off'. 

 


Do you mean 'Always On (no power saving)'

there is no always on suggestions off, at least not on my box.

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Corinneangela
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Re: V6 Box

Hmmm I will check because I have the V6 always on, with no suggestions and I have no issues with the box not starting.

 

Checked.. my settings are always on (no power saving) and then have to go to Suggestions and turn suggestions off, so I have always on and no suggestions, but it's 2 separate settings.

 

Parrotperson.. no idea why it doesn't work for you, but it works fine for me.. I turn TV on and box is always on immediatly.

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