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Stargazerphil
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V6 Box

I had my V6 box installed this morning and two hours later it has developed a fault.  Just my luck.  Has anyone else had a problem? The picture and sound momenterily goes off and is very annoying.

VM are sending me out a new box via Yodel!!!!!.  

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Forum Team
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Re: V6 Box

Hi Stargazerphil, 

 

Thanks for your post and welcome to the forums. It's really great having you on board with us in the Community Smiley Happy 

 

I'm really sorry to hear that you were having issues with the sound and picture a few hours after install.

 

Do you have surround sound connected? 

Is this happening on Live TV or the Catch Up and On Demand? 

Have you received a new box since? 

 

Come back and let me know how things have been since posting. 

 

Thanks,

Kath_F
Forum Team

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